Greenway Telehealth™ Documentation

Help Topics

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Questions? See the Frequently Asked Questions


Account Settings

Update your password, enable 2-step verification, and manage practice users.


Virtual Waiting Room

Launch virtual visits from your virtual waiting room.


Greenway Intergy™ Integration

Schedule and match appointments, track patient calls, and launch Telehealth in Intergy.


Greenway Telehealth™ Troubleshooting

Identify and troubleshoot common issues including password, camera, and microphone issues.

Helpful Videos

Telehealth User Management for Administrators

This video describes how practice administrators create and manage users for their sites.

Match Patients to Appointments

This video describes how to match patient appointments between Telehealth and Intergy.

Helpful Videos

Patient Flow Tracking in Intergy

This video shows you how to track patient Telehealth appointments in Intergy.

Auditing Telehealth Activity in Intergy

You can track Telehealth activity using a report in Intergy.